While key card locks on guest rooms are quickly becoming the standard, some hotels still don't take advantage of the added safety provided to guests.  At Best Western Sterling Inn, all of our guest rooms and outside entrance doors have key card access locks with cards that expire at checkout time on the date of departure.

Most hotels do not have security guards while some employ them only at night.  At Best Western Sterling Inn, we have our own staff of trained security guards working 24-hours every day to provide the best in safety and security for our guests

A life saving devide in case of heart attacks, defibrillation units are starting to be deployed among police and emergency personnel across the nation.  At Best Western Sterling Inn, we maintain 2 defibrillation units (one in the water park and one in the hotel lobby) along with trained staff to allow us to respond immediately to anyone who might have the need while waiting for emergency personnel to arrive.

Many hotels have swimming pools, but few have lifeguards on duty.  Best Western Sterling Inn was the first hotel in Michigan to provide certified lifeguards and remains the only hotel in Metropolitan Detroit to do so.  In addition, all of our lifeguards receive additional training every two weeks to ensure that they keep current on all of their skills.

Few Hotels have security cameras, and most of those that do cover only the parking areas.  At Best Western Sterling Inn, we cover and record nearly all of our common areas, the parking lot, water park, exercise room, lobby guest hallways, and other areas with security cameras monitored 24 hours, seven days a week, by our security staff to ensure guest safety.

While most hotels now have smoke detectors and fire alarms, Best Western Sterling Inn has a state of the art alarm system with smoke detectors in each guest room and throughout the entire complex that is monitored 24 hours a day, 7 days per week that pinpoints the exact point of the alarm allowing our security staff to respond immediately to the area of any alarm condition.

Very few hotels have any provision for emergency power in case of an electrical outage while a few hotels provide limited emergency stand-by power to provide elevator service and some lighting.  Best Western Sterling Inn has a 2-Megawatt stand-by generator that provides 100% emergency power to the entire complex making it the only Hotel in the State that can provide uninterrupted guest service during a power outage.

Best Western Sterling Inn is one of only a few Hotels that maintains an emergency manual (which has been reviewed by the Emergency Manager for the City of Sterling Heights) detailing operations in the event of a variety of emergencies.

For added security, each Best Western Sterling Inn employee wears a photo ID nametag allowing quick identification.

In addition to the safety deposit boxes offered by most hotels at the front des, Best Western Sterling Inn provides in-room guest safes capable of holding a lap-top computer that use the guest's own credit card as the key.

In addition to having fast EMS response time, the City of Sterling Heights has been rated the safest city of its' size in the State of Michigan and the third safest city of its' size in the country.